Privacy Policy

Last updated: January 2026

Rhian Malin Ceramics is committed to protecting your privacy. This policy explains how your personal information is collected, used, and protected when you visit or interact with this website.

Who we are

Rhian Malin Ceramics
Website: https://www.rhianmalin.co.uk

If you have any questions about this policy or how your data is handled, you can get in touch via the contact details on this website.

What information we collect

We may collect and process the following information:

  • Personal details you provide voluntarily, such as your name, email address, delivery address, or payment details when you:

    • Make a purchase

    • Contact us via a form or email

    • Subscribe to updates or newsletters (if applicable)

  • Technical information such as:

    • IP address

    • Browser type and device

    • Pages visited and how you use the site

How your information is used

Your information is used to:

  • Process and fulfil orders

  • Respond to enquiries or messages

  • Provide customer support

  • Improve the website and user experience

  • Meet legal or accounting obligations

We only use your data where there is a lawful basis to do so, such as fulfilling a contract, complying with legal requirements, or with your consent.

Payments

Payments made through this website are processed securely by third-party payment providers (such as Stripe or PayPal). We do not store or have access to your full payment card details.

Cookies

This website uses cookies to improve functionality and understand how visitors use the site. Cookies may be used for:

  • Website performance and analytics

  • Remembering preferences

You can control or disable cookies through your browser settings at any time.

Third-party services

We may use trusted third-party services to operate and improve the website, such as:

  • Website hosting (Squarespace)

  • Analytics tools (such as Google Analytics)

  • Payment processors

These providers only receive the data necessary to perform their services and are required to protect your information.

How we store and protect your data

We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access. Data is stored securely and only retained for as long as necessary for the purposes outlined in this policy.

Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate data

  • Request deletion of your data where appropriate

  • Object to or restrict certain processing

To exercise these rights, please contact us via the website.

Changes to this policy

This Privacy Policy may be updated from time to time to reflect changes to the website or legal requirements. The latest version will always be published on this page.